Introduction

ShineSupreme Auto Care ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Contact information (such as name, email address, phone number, and physical address)
• Vehicle information (such as make, model, year, and color)
• Payment information (when you pay for our services)
• Communication preferences
• Feedback and correspondence (such as service inquiries, survey responses, and customer service interactions)
• Marketing preferences

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• Device information (such as IP address, browser type, operating system)
• Log information (such as access times, pages viewed, and referring website address)
• Location information
• Cookies and similar technologies (as described in our Cookie Policy)

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending service-related communications
• Responding to your comments, questions, and requests
• Sending promotional materials and information about our services
• Analyzing usage patterns to enhance our website and service offerings
• Protecting against, identifying, and preventing fraud and other illegal activity
• Complying with legal obligations

Sharing Your Information

We may share your personal information with:

• Service providers who perform functions on our behalf (such as website hosting, data analysis, payment processing)
• Business partners with whom we jointly offer products or services
• Law enforcement or other third parties in response to legal process or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with the law
• Other parties in connection with a company transaction, such as a merger, sale of company assets, financing, or acquisition

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing consent where processing is based on consent
• Requesting a copy of your personal information
• Restricting or objecting to processing in certain circumstances
• Data portability
• Filing a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and store. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

Third-Party Links

Our website may contain links to third-party websites and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any websites or services you access.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ShineSupreme Auto Care
Ground Floor, Gandhi Chowk, near Bus Stand
Tajpur, Bihar 848130
India

Email: [email protected]
Phone: +91 928 992 3085